Los Angeles, January 16, 2024–(BUSINESS WIRE)–Nowlake and Saliant announce a strategic partnership to revolutionize the auto finance industry.
Nowlake, a fintech organization that embraces the philosophy of Westlake and Nowcom, has partnered with Salient to bring generative AI to Westlake's world. As a market leader in voice technology, Salient was designed specifically for the needs of the auto finance industry. This collaboration will help improve communication gateways with customers and dealers.
Jay Kamdar, President of Nowcom, shares his insightful thoughts on the partnership with Salient. “This partnership marks an important turning point in the auto finance industry and takes us into an innovative future. We have consistently been ranked among the top companies in the fields of finance and technology. “An exemplary standard for the auto industry. The implementation of Saliant's cutting-edge AI technology will further increase our success and enable us to support our dealers and customers at an unprecedented level. But the impact is not only felt internally through streamlined processes, but also by our customers, thanks to a meticulously designed automated workflow customized specifically for the automotive industry by our partner Salient. This can also be seen in the speed of support.”
They're not just paving roads. “They are defining excellence in generative AI,” said Michael Wang, the company's senior vice president of information technology. “Salient is a young and unique company. They are not only pioneers in voice AI, but also pioneers in bringing generative AI to production and tackling real-world use cases. Voice AI in the Automotive Industry Their passion for Adobe is not just about the technical side; it's about transforming the way customers interact with the digital realm.'' Michael Wang concluded:
Nowlake and Salient's partnership begins by incorporating generative AI into our customer/dealer platforms and other operationally focused areas to help drive efficiencies by automating and streamlining key processes. This allows us to pay more attention to curating improved deals for our valued customers. This collaboration provides valuable support by eliminating redundant processes across disciplines and allowing different departments and dedicated staff to focus on optimizing core operations. As a result, this initiative expands our ability to provide assistance outside of normal business hours to our loyal customers and customers.
About Saliant: Designed specifically for the auto finance sector, Salient is a cutting-edge generative AI platform created to revolutionize customer and financial institution interactions. With innovative technology solutions, Salient seamlessly automates critical operational processes across voice, text, and email channels, providing clients with a more streamlined and efficient communications experience. Founded in 2023, Salient is backed by leading venture capital firms including Y Combinator, Matrix Partners, and General Catalyst, along with leaders from Tesla, Stripe, and Airtable. The platform promises to set new standards in the way auto finance is approached and managed.
About Westlake Technology Holdings: Westlake Technology Holdings is an automotive and financial technology company headquartered in Los Angeles, California, with approximately $24 billion in assets under management. Westlake Financial (“Westlake”) enters into indirect automotive retail installment agreements through a national network of new and used vehicle and power sports dealers. Westlake also offers lines of credit and commercial real estate loans through Westlake Capital Finance (WCF). Portfolio servicing through Westlake Portfolio Management (WPM). Floorplan lines of credit are offered through Westlake Flooring Services, a division of www.WestlakeFlooringServices.com. Shared cash flow auto financing through Western Funding Inc., a Nevada-based auto financing company that is a wholly owned subsidiary of Westlake. Indirect auto leasing for credit unions through Westlake's subsidiary, Credit Union Leasing of America (CULA). Dealer leads and direct-to-consumer auto loans are offered through Westlake Direct. Consumer installment loans are offered through LoanCenter (www.loancenter.com), a wholly owned subsidiary of Westlake. Commercial real estate financing is provided through Westlake Capital Finance.
About NOWCOM Co., Ltd.: Nowcom is a dynamic player in the technology industry, focused on developing sophisticated solutions for both the automotive and financial sectors. Our expertise extends to providing bespoke software for dealers and financial companies, including DMS and CRM systems, dealer websites, online marketing tools, loan origination and servicing platforms. Our flagship product, DealerCenter, provides a comprehensive cloud-based Dealer Management System (DMS) designed specifically for independent auto dealers. The company also developed a revolutionary, fully automated financial decision-making engine that is a key feature of Carzing.com, an online consumer car shopping website. Complementing our technical services, Nowcom also excels in operational support, operating a comprehensive contact center that efficiently manages a variety of services, from customer support and debt collection to seamless back-office functions. I am. www.nowcom.com
View source version on businesswire.com. https://www.businesswire.com/news/home/20240116015215/ja/
David Goff, Vice President of Marketing